Shipping
We take pride in the fact that people across the country want to be a part of our community. When you order through us online our shipping crew jumps on the opportunity to spread our love of gear far and wide. Every Item is packed and shipped with great care, because we too want nothing more than for your gear to arrive ready to rock.
Free Shipping
We offer Free Shipping on most orders over $40*.
*Exceptions: These orders must be placed on Russomusic.com and be within the continental U.S. Some manufacturers do not allow free shipping. Consignment, vintage, high-value, oversize/overweight items, and some clearance/sale items may not ship free.
Shipping Process
Processing Time:
All orders placed usually ship within 1-2 business days. We do our absolute best to ship all orders placed before noon on the same day. Orders placed after cutoff on Friday will ship on Monday. For guitars and similar instruments, a full inspection and set-up is done before shipment to guarantee the best playability which may delay the shipment slightly.
Method:
Orders placed through our website will ship via UPS Ground, USPS Priority or First-class mail. Most orders are shipped insured with signature confirmation to guarantee safe delivery to the right person. If you have a special request for shipping, please reach out to us Here.
Tracking:
Once an order is shipped, you will be updated with tracking information via E-mail. The tracking will also be updated on your Russo Music account here on the website.
Delivery Time
Using our standard shipping options, orders will go out within 1-2 business days and delivered within 1-6 business days.
*Please note that if you select UPS Next Day Air at checkout, this is a business day service from UPS and Next Day Air does not pick up or deliver on weekends. Next Day Air orders placed Friday before cutoff will land Monday. Next Day Air orders placed after cutoff on Friday will ship the following Monday for Tuesday delivery.
